A note on my iPod progress. The "genius" bar was booked solid at 6 am. Apparently ProCare customers get priority. They can book 7 days in advance. However, to do this, you have to pay $99.
So I'm taking a stab at sending it in. They're going to send me a box and they're charging me $32 for shipping and handling. However, the fee will be waived if it turns out I have an AppleCare Protection Plan. Apparently they can't figure this out until they receive the iPod, even though they can look everything else up by serial number. Also, they may want me to fax in a proof of purchase, so I will have to go down to Tekserve and ask them to print one up. Tekserve has better service than Apple (except they can't replace the iPod), so it shouldn't be a problem, and it's right next to the library, but still.
I'm really annoyed at the song and dance Apple has led me through. I hope at least a few people find this entry looking for Apple or iPod. To assist them:
APPLE IS EVIL
Well, that's not strictly true. I'm happy with my laptop.
So I'm taking a stab at sending it in. They're going to send me a box and they're charging me $32 for shipping and handling. However, the fee will be waived if it turns out I have an AppleCare Protection Plan. Apparently they can't figure this out until they receive the iPod, even though they can look everything else up by serial number. Also, they may want me to fax in a proof of purchase, so I will have to go down to Tekserve and ask them to print one up. Tekserve has better service than Apple (except they can't replace the iPod), so it shouldn't be a problem, and it's right next to the library, but still.
I'm really annoyed at the song and dance Apple has led me through. I hope at least a few people find this entry looking for Apple or iPod. To assist them:
APPLE IS EVIL
Well, that's not strictly true. I'm happy with my laptop.
Comments
It is very annoying. Hopefully it will all work out ;)
HATE.